Washer vibration report with denied access
Tenant at time of issue: Luis Romero
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Timeline
Tenant reported washer vibration during spin cycle and said it may be uneven after moving laundry shelves.
Appliance technician scheduled for Aug 6, 2-4 PM. Tenant acknowledged appointment by text.
Technician arrived at 2:35 PM but tenant declined entry because laundry room was blocked by stored boxes. Visit marked access denied; no appliance defect could be confirmed.
Asked tenant for a new access window and to clear floor around washer. Record helps show appointment, access attempt, and unresolved diagnostic status.