Property, unit, tenant, secure entry link. Set up once — when a tenant entry lands, the landlord gets an email alert and the record is ready.
Standing in the unit, not two days later from memory. Notes, timestamps, photos, and repair records — captured from the field.
Generate a print-ready PDF — or a time-limited read link your attorney, manager, insurer, or housing agency can review in their browser.
Every photo is stored in AWS S3 with Object Lock enabled, a server timestamp, and a SHA-256 hash. The exported record identifies the exact file attached to each event — by hash, by filename, by minute.
Every upload is checked server-side: the SHA-256 hash is computed and confirmed, file contents are validated against the declared type (magic-byte check), and the result is written to the S3-backed record before the upload is accepted. Tenant-submitted records go into a review queue — the landlord reviews them before they enter the issue record. The timestamp + hash show the file existed in this exact form at this exact moment, which is useful when a manager, insurer, mediator, or attorney needs to understand what happened.
When you need to share the record — with an attorney, your insurer, or a housing authority — it's already in order. Every contributor, every event, every photo, one paginated PDF.
Submitted via browser link — no app. Landlord email alert sent, timestamped on receipt, photo hashes locked in.
Log what you inspected, scheduled, or repaired. Photos and cost records attached.
Root cause, what was fixed, after-photos, cost entry. Issue marked resolved.
Every contributor, every event, every photo — one paginated record with a hash manifest.
A structured record while the facts are still fresh.
A maintenance issue is never just one thing. It is a text, a photo, an invoice, a repair attempt, and a follow-up that gets remembered differently by everyone involved.
IssueLedger turns that scattered trail into a calm, timestamped record while the facts are still fresh. Not because every problem is headed to a courtroom — because good records prevent small confusion from becoming expensive confusion.
Why IssueLedger →One timeline with the first report, photos, repair entries, invoice, and completion note.
Beta pricing currently · storage is the only add-on · cancel anytime · no per-tenant fees
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Most repair documentation problems start small: a text thread, a camera-roll photo, a vendor note, a tenant access preference. IssueLedger gives each maintenance issue one organized place to collect the record before it becomes hard to reconstruct.
Landlord maintenance documentation is the record of what was reported, when it was reported, what photos or files were attached, what the landlord did next, and how the repair or condition issue was resolved. IssueLedger keeps those tenant reports, landlord notes, repair logs, access attempts, photos, and PDF exports in one timestamped issue timeline.
A useful tenant repair request record should include the date received, the issue description, photos when available, access preferences, landlord follow-up, vendor visits, repair decisions, and completion notes. The goal is not to write a legal brief. The goal is to keep a clear rental property maintenance record before everyone has to reconstruct the story from texts, emails, and memory.
A strong rental property maintenance record usually includes the unit, issue category, tenant report, event dates, logged timestamps, photos, invoices or vendor files, access notes, status changes, and a final summary. IssueLedger turns those pieces into a maintenance issue timeline that can be searched, shared, and exported as a PDF record packet.
Yes. In V1.5, tenants submit through a landlord-provided link. They can describe the issue, attach photos, and add access notes without creating a separate tenant account. The submission lands in the landlord's issue record for review.
IssueLedger is a web app that can be accessed any time the service is online, including nights and weekends. It is not a 24/7 emergency repair line, dispatch service, or legal service. For urgent repairs or emergencies, use your landlord's emergency contact process or local emergency services first.
IssueLedger is based in San Francisco, California and built for small landlords, tenants, and property managers who need clearer maintenance records. The product is web-based and intended for documentation, PDF exports, and organized repair history, not in-person property management services.