Coming soon preview
For property managers · Planned invited role

Your name is on
every repair.
The record should
be too.

Property-manager accounts are not available in V1 yet. This page previews the workflow we want next: PMs invited by a landlord, stamped entries under their own name, and a record that survives handoffs instead of disappearing into texts and portal notes.

See the landlord view →Sample export
● 01

Invited by the landlord

Planned: the landlord grants access to units you manage — invited by email, covered by their account.

● 02

Events stamped as yours

Notes, vendor visits, and decisions would show your name and role — distinct from the landlord's entries.

● 03

Handoffs stay legible

The planned record keeps PM work attributed through owner changes, vendor handoffs, and later review.

§ 01 · The problem

You inherit the unit.
You inherit the gaps.

r/propertymanagement

“I inherited a unit with zero move-in documentation. Two months later the tenant says the bathroom tile was cracked when they moved in. I have nothing.”

— composite of complaints from r/propertymanagement
BiggerPockets

“The previous PM told the owner ‘everything looked great.’ We get there and there are holes in doors and stains in the carpet. Now it's our problem to sort out.”

— composite of BiggerPockets handoff threads
Industry research

“30% of rental disputes are over security deposits — most of which come down to whether anyone documented condition before and after the tenancy.”

— AllPropertyManagement.com, security deposit research

IssueLedger is designed to make the record clearly attributable.

In the planned PM workflow, every note, vendor visit, and access attempt is stamped with name and role. When a dispute surfaces, the record shows exactly who did what and when.

§ 02 · How it works

Invited in. Full access.
No loose ends when you leave.

01
Step one

Landlord invites you.

The landlord adds you as a property manager on assigned units. When this ships, the invitation flow will be covered by the landlord account — no separate PM billing if the landlord pays.

issueledger.app/invite/pm
You've been invited
Cornelia Flats · Units 1F, 2A, 3C
Invited by
M. Reyes · Owner
Your role
Property Manager
Access
Full unit record · add events · view tenant submissions
Cornelia Flats · 1F
New event
Logged by
A. Chen · Property Manager
Event type
Vendor scheduled ▾
Note
Northside HVAC assigned for Thu 1–3 PM. Tenant prefers notice before entry — confirmed via text.
📷 Photo
📎 Invoice
Stamped: A. Chen · PM · 2:14 PM
● PM note
A. Chen
Property Manager
02
Step two

Log events as yourself.

Notes, vendor visits, access attempts, and repair decisions would log under your name and role. Not the landlord's. Yours. The chronology shows who made every call.

§ 03 · PM-stamped record

Who logged it.
What they did.
Signed.

Tenant reports, PM notes, vendor findings — all in one chronology. Each entry shows who added it. Landlords and PMs each see the full picture; tenants see only events relevant to their tenancy.

Cornelia Flats — Unit 1F · HVAC / Cooling
Maintenance record · 5 events

HVAC — AC not cooling

Opened Jul 14, 2026 · managed by A. Chen, PM
● Resolved
Tenant ReportJordan Blake
“AC has been running all day but the apartment is 81°. Thermostat photo attached. Available after 5 PM.”
📎 1 photo · IMG-7401.heic
Jul 14
8:47 PM
PM NoteA. Chen · Property Manager
Northside HVAC assigned for Jul 15, 1–3 PM. Tenant notified via text. Tenant access preference: notice required before entry — confirmed.
Jul 14
8:56 PM
Access AttemptA. Chen · Property Manager
Tenant unavailable. Technician unable to access building. Rescheduled for Jul 16, 10 AM.
Jul 15
1:18 PM
Vendor FindingNorthside HVAC
Coil partially frozen from restricted airflow. Filter replaced, return area cleared. Supply air 55°F after service.
📎 3 photos · invoice-7742.pdf · $285
Jul 16
10:18 AM
PM DecisionA. Chen · Property Manager
Issue resolved. Invoice filed. Filter schedule recommended every 60 days — noted for next inspection.
Jul 16
11:02 AM
● PM-stamped
Three of five entries are clearly stamped as the PM's work — not the landlord's.
View example report →
§ 04 · When the engagement ends

Your work stays
on record.

When a landlord removes you from a unit, your access changes — but it doesn't disappear. You keep read-only access to the full record for six months. If a dispute surfaces after you leave, the record reflects what you actually did.

While active
Full read and write access
  • ·  Log events, photos, vendor visits
  • ·  View tenant submissions
  • ·  Export PDF or generate read link
  • ·  See the full issue chronology
After removal
Six months, read-only
  • ·  Full record visible as it was
  • ·  Export your own PDF copy
  • ·  Your stamped entries remain attributed
  • ·  No ability to edit or add new events
After six months
Access expires
  • ·  Access to the unit closes
  • ·  Your stamped entries stay on the landlord's record
  • ·  Export before the window closes if you want a copy
§ 05 · Why it matters

Accountability
both ways.

01

Prove what you did

When a landlord disputes your work after you leave, the timestamped record shows exactly which events you logged and when.

02

Inherit clean records

When you take over a unit, the full history is there — move-in condition, prior repairs, vendor contacts. No gaps to inherit.

03

Hand off cleanly

The record stays with the unit. Your entries in it stay attributed to you — not erased when you're removed, not reassigned to the landlord.

§ 06 · PM pricing

Included when
the landlord pays.

Planned pricing is simple: if the landlord pays for IssueLedger, property-manager access is included for the assigned units. Solo PM pricing is not available in V1 and has not been finalized.

Planned · included in landlord plan

With a landlord

No extra cost
$0/ month for you
Planned: the landlord's plan covers assigned PM access.
You get
  • ✓  Full read and write access to assigned units
  • ✓  Events stamped with your name and PM role
  • ✓  Tenant submission visibility
  • ✓  PDF export for your records
  • ✓  Six-month read-only window after removal
Copy message for landlord

“I'm managing your units and want to use IssueLedger's planned property-manager workflow when it launches: maintenance, vendor visits, and unit condition in one timestamped PDF-ready record. The preview says PM access is planned to be included when the landlord pays. Worth a look: issueledger.app/for-property-managers”

● Copied
📋 Copy message for landlord →
Future scope

Without a landlord

Not live
TBD
Solo PM accounts are parked until after V1 landlord validation.
Includes
  • ✓  5 GB record storage
  • ✓  Authenticated PM login
  • ✓  Unlimited issues, events & photos
  • ✓  PDF export + read-only share link
  • ✓  Tamper-evident photo storage
Coming soon
When solo is right for you
  • ·  Your client landlord doesn't use IssueLedger — you want your own clean record anyway.
  • ·  You're managing an informal arrangement and want documentation that's yours, not shared.
  • ·  You need a timestamped, exportable record you can produce if a dispute surfaces later.

Property-manager accounts are planned, not available in V1

Your name on the work.
Your record too.

For landlords →For tenants